Frequently asked questions
Straight answers about membership, registration, the services and the risks. Can't find what you are looking for? Write to us.
Membership and costs
Does membership cost anything?
No. AI Forex membership is free. There is no membership fee, no mandatory purchase and no requirement to start trading.
If you choose to trade, the broker does charge trading costs such as spread, commission and swap. Read more under Membership.
Do I have to deposit money?
No, not to become a member. If you later want to trade, you decide whether and how much to deposit into your own account at PU Prime. The money is in your account at the broker, never with us.
Do I have to start trading to be a member?
No. You can use the education, follow Live Trading and read the signals without trading yourself. Whether and when you trade is entirely your decision.
How does AI Forex make money?
We receive compensation from PU Prime when members who registered through our link trade. This is called IB compensation (IB stands for introducing broker). It is paid by PU Prime, not by you as a membership fee.
It gives us an interest of our own in you trading, and we want to be open about that. You should never trade more, or more often, than you want to. Read more under Costs and how we are paid.
Is trading at the broker free?
No. Membership is free, but trading has costs. At PU Prime you pay the costs that apply to your account, such as spread, commission and swap (a financing cost when a position is held overnight). Which costs apply is set out in PU Prime's terms for your account type.
Can I end my membership whenever I want?
Yes. Let us know and we will end your membership. Your PU Prime account is your own and is governed by PU Prime's terms, including withdrawals and closing the account.
Keep in mind that the account stays linked to AI Forex as a partner at PU Prime. If you keep trading on it, we may therefore still receive IB compensation from PU Prime.
Registration and verification
What is PU Prime?
PU Prime is an international online broker for forex and CFDs. Several companies in the PU Prime group are licensed by regulators outside the EU, including in Seychelles and Mauritius. PU Prime has no licence in the EU.
Which PU Prime company you contract with, and which supervision applies, is stated in the client agreement shown when you register. Read it carefully before you accept it.
Why PU Prime?
PU Prime is the broker we work with as a partner (IB). The partnership lets us verify that you registered through us and offer membership without a fee.
It is still up to you whether PU Prime suits you. Read the client agreement and terms, and ask us if anything is unclear.
How does verification work?
Once you have registered through our link, send us the email address you used at PU Prime, by email or as a private message to an admin on Telegram or Discord. We check manually that the account is linked to us and then give you access to the member services.
Never post your email address or account number in an open channel. Never send us passwords or pictures of ID documents. The identity check is done only at PU Prime.
How long does it take?
The registration form at PU Prime is short. PU Prime's review of your documents can take some time, and PU Prime decides. Once we have your message, we verify the registration manually.
I already have a PU Prime account. Can I become a member?
It may be possible. In some cases PU Prime can move an existing account to a new partner (in the client portal or app this is sometimes called Transfer IB). PU Prime decides. It may require open positions to be closed, and it can take a few working days.
Contact us and we will help you check what applies to your account.
Can I join wherever I live?
PU Prime decides who can open an account, and some countries are not accepted. If you are unsure, check during PU Prime's registration or ask us first.
The services
What is the difference between signals, copy trading and robots?
Signals: you receive a trade idea and decide yourself whether to place it manually.
Copy trading: trades are copied to your own account, in PU Prime's app. You choose whether to use it.
Trading robots: programs that place trades according to fixed rules, for example in MetaTrader 5.
None of them guarantees results, and all of them carry risk.
Can the signals be copied automatically?
Not yet. Automatic copying of the signals is under development. Today you place the signal trades manually, if you want to. If you are looking for automatic copying, have a look at copy trading under Trading robots.
Which languages are the courses in?
It varies between courses. Ask support which languages a specific course is available in, and we will tell you.
Do I need trading experience?
No. The education includes courses for complete beginners. Take the time to understand how leveraged trading works and what the risks are before you trade with real money.
Risk and responsibility
Can I lose money?
Yes. Trading CFDs and forex carries a high risk of losing money, and leverage means losses can grow quickly. Signals, copy trading and robots do not remove that risk. Only trade with money you can afford to lose, and read our risk disclosure.
Who controls my money?
You do. The account at PU Prime is your own. You decide whether and how much to deposit, and withdrawals follow PU Prime's terms. AI Forex never receives, manages or moves your money.
Is this investment advice?
No. Everything we share, including signals and Live Trading, is general information and education. It does not take your finances or goals into account. You make your own decisions and are responsible for them.
What happens to my data?
There are no forms on our website. The details you send us yourself, such as the email address you registered with, are used to verify your membership and to help you. Read more in our privacy policy.
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Personal help on the channel you prefer
Questions about membership, registration or the services? Write to us wherever suits you, and we will help you from there.
Never send us passwords or pictures of ID documents.
Join AI Forex, with no membership fee
Register through our link at PU Prime, get in touch with us and get access to Live Trading, signals, education and automated tools.
Trading CFDs and forex carries a high risk of losing money. Only trade with money you can afford to lose. Read about the risks